{"id":23,"date":"2026-10-08T18:26:32","date_gmt":"2026-10-08T18:26:32","guid":{"rendered":"https:\/\/nefestea.com.tr\/mesafeli-satis-sozlesmesi\/"},"modified":"2026-10-09T17:31:09","modified_gmt":"2026-10-09T17:31:09","slug":"mesafeli-satis-sozlesmesi","status":"publish","type":"page","link":"https:\/\/nefestea.com.tr\/en\/mesafeli-satis-sozlesmesi\/","title":{"rendered":"Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi"},"content":{"rendered":"<p><strong>NEFESTEA<\/strong><\/p>\n<p>Nefesiniz Kadar De\u011ferli<\/p>\n<p><strong>Belge Kodu: NFT-MSS-001<br \/>\nVersiyon: 1.0<br \/>\nHaz\u0131rlanma Tarihi: 09.10.2026<br \/>\nY\u00fcr\u00fcrl\u00fck Tarihi: [Yay\u0131mlanma tarihi]<br \/>\n\u0130nternet Sitesi: <\/strong><a href=\"http:\/\/www.nefestea.com.tr\"><strong>www.nefestea.com.tr<\/strong><\/a><\/p>\n<p><strong>MADDE 1 \u2013 TARAFLAR<\/strong><\/p>\n<p>\u0130\u015fbu Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi (&#8220;S\u00f6zle\u015fme&#8221;), a\u015fa\u011f\u0131da bilgileri belirtilen SATICI ile elektronik ortamda \u00fcr\u00fcn sat\u0131n alan ALICI aras\u0131nda, belirtilen \u015fartlar ve ilgili mevzuat h\u00fck\u00fcmleri \u00e7er\u00e7evesinde kurulmaktad\u0131r.<\/p>\n<p><strong>1.1. SATICI B\u0130LG\u0130LER\u0130<\/strong><\/p>\n<p>Marka: NefesTea<br \/>\nTicari Unvan: NefesTea \u2013 Ali \u00d6ks\u00fcz<br \/>\nVergi Dairesi: [Vergi dairesi]<br \/>\nVergi Kimlik \/ MERS\u0130S Numaras\u0131: [\u0130lgili numara]<br \/>\nMerkez Adresi: Piri\u00e7elebi Mahallesi Yank\u0131 Sokak No:7 Karanfil Apt. K:4 D:16 Merkez Rize T\u00dcRK\u0130YE<br \/>\nTelefon: +905433378447<br \/>\nE-posta: nefestea@nefestea.com.tr<br \/>\n\u0130nternet Sitesi: <a href=\"http:\/\/www.nefestea.com.tr\">www.nefestea.com.tr<\/a><br \/>\n\u0130ade Adresi: Piri\u00e7elebi Mahallesi Yank\u0131 Sokak No:7 Karanfil Apt. K:4 D:16 Merkez Rize T\u00dcRK\u0130YE<br \/>\nAnla\u015fmal\u0131 \u0130ade Kargo \u015eirketi: S\u00fcrat Kargo<\/p>\n<p>Bundan b\u00f6yle &#8220;SATICI&#8221; olarak an\u0131lacakt\u0131r.<\/p>\n<p><strong>1.2. ALICI B\u0130LG\u0130LER\u0130<\/strong><\/p>\n<p>Ad\u0131 Soyad\u0131 \/ Unvan\u0131: [Sipari\u015fte belirtilen bilgi]<br \/>\nTeslimat Adresi: [Sipari\u015f teslimat adresi]<br \/>\nFatura Adresi: [Fatura adresi]<br \/>\nTelefon Numaras\u0131: [Sipari\u015f telefonu]<br \/>\nE-posta Adresi: [Sipari\u015f e-postas\u0131]<br \/>\nSipari\u015f Numaras\u0131: [Otomatik sipari\u015f numaras\u0131]<br \/>\nSipari\u015f Tarihi: [Tarih ve saat]<\/p>\n<p>Bundan b\u00f6yle &#8220;ALICI&#8221; olarak an\u0131lacakt\u0131r.<\/p>\n<p>ALICI ile sipari\u015fin teslim edilece\u011fi ki\u015fi farkl\u0131 oldu\u011funda, teslim alacak ki\u015finin ad\u0131 ve teslimat bilgileri sipari\u015f kay\u0131tlar\u0131nda ayr\u0131ca g\u00f6sterilir.<\/p>\n<p><strong>MADDE 2 \u2013 S\u00d6ZLE\u015eMEN\u0130N KONUSU<\/strong><\/p>\n<p>\u0130\u015fbu S\u00f6zle\u015fmenin konusu, ALICI&#8217;n\u0131n SATICI&#8217;ya ait <a href=\"http:\/\/www.nefestea.com.tr\">www.nefestea.com.tr<\/a> internet sitesi veya mesafeli sat\u0131\u015f sistemleri \u00fczerinden elektronik ortamda sipari\u015f verdi\u011fi \u00fcr\u00fcnlerin sat\u0131\u015f\u0131, bedelinin \u00f6denmesi, teslimat\u0131, cayma hakk\u0131, iptal ve iade ko\u015fullar\u0131 ile taraflar\u0131n hak ve y\u00fck\u00fcml\u00fcl\u00fcklerinin belirlenmesidir.<\/p>\n<p>S\u00f6zle\u015fme, 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun, Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi ve ilgili mevzuat h\u00fck\u00fcmleri do\u011frultusunda d\u00fczenlenmi\u015ftir.<\/p>\n<p>\u0130\u015fbu S\u00f6zle\u015fme, t\u00fcketicilerin emredici mevzuattan kaynaklanan haklar\u0131n\u0131 ortadan kald\u0131racak veya s\u0131n\u0131rland\u0131racak \u015fekilde yorumlanamaz.<\/p>\n<p><strong>MADDE 3 \u2013 TANIMLAR<\/strong><\/p>\n<p>\u0130\u015fbu S\u00f6zle\u015fmede ge\u00e7en;<\/p>\n<p>SATICI: Ticari veya mesleki ama\u00e7larla mal sunan NefesTea markas\u0131n\u0131n sahibi olan i\u015fletmeyi,<\/p>\n<p>ALICI: S\u00f6zle\u015fme kapsam\u0131nda \u00fcr\u00fcn sipari\u015fi veren ger\u00e7ek veya t\u00fczel ki\u015fiyi,<\/p>\n<p>T\u00dcKET\u0130C\u0130: Ticari veya mesleki olmayan ama\u00e7larla hareket eden ger\u00e7ek veya t\u00fczel ki\u015fiyi,<\/p>\n<p>\u0130NTERNET S\u0130TES\u0130: <a href=\"http:\/\/www.nefestea.com.tr\">www.nefestea.com.tr<\/a> adresinde faaliyet g\u00f6steren elektronik ticaret ortam\u0131n\u0131,<\/p>\n<p>\u00dcR\u00dcN: Sipari\u015fe konu siyah \u00e7ay, beyaz \u00e7ay, premium \u00e7ay serileri, demlik po\u015fet \u00e7ay ve di\u011fer sat\u0131\u015f \u00fcr\u00fcnlerini,<\/p>\n<p>S\u0130PAR\u0130\u015e: ALICI&#8217;n\u0131n elektronik ortamda sat\u0131n alma iradesini bildirdi\u011fi \u00fcr\u00fcn ve \u00f6deme kay\u0131tlar\u0131n\u0131,<\/p>\n<p>MESAFEL\u0130 S\u00d6ZLE\u015eME: Taraflar\u0131n fiziksel olarak bir araya gelmeksizin, uzaktan ileti\u015fim ara\u00e7lar\u0131yla kurduklar\u0131 sat\u0131\u015f s\u00f6zle\u015fmesini,<\/p>\n<p>KALICI VER\u0130 SAKLAYICISI: ALICI&#8217;n\u0131n kendisine g\u00f6nderilen bilgileri makul bir s\u00fcre incelemesine, de\u011fi\u015ftirilmeden saklamas\u0131na ve gerekti\u011finde yeniden eri\u015fmesine imk\u00e2n veren ara\u00e7 veya ortam\u0131,<\/p>\n<p>CAYMA HAKKI: Yasal istisnalar d\u0131\u015f\u0131nda t\u00fcketicinin 14 g\u00fcn i\u00e7erisinde gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin s\u00f6zle\u015fmeden d\u00f6nme hakk\u0131n\u0131 ifade eder.<\/p>\n<p><strong>MADDE 4 \u2013 S\u00d6ZLE\u015eME KONUSU \u00dcR\u00dcNLER VE S\u0130PAR\u0130\u015e B\u0130LG\u0130LER\u0130<\/strong><\/p>\n<p><strong>4.1. \u00dcr\u00fcnlerin Temel Nitelikleri<\/strong><\/p>\n<p>Sat\u0131\u015fa konu \u00fcr\u00fcnlerin ad\u0131, t\u00fcr\u00fc, gramaj\u0131, miktar\u0131, birim sat\u0131\u015f bedeli, KDV dahil toplam tutar\u0131 ve temel \u00f6zellikleri, internet sitesindeki \u00fcr\u00fcn a\u00e7\u0131klamalar\u0131nda ve sipari\u015f \u00f6zetinde belirtilir.<\/p>\n<p>NefesTea&#8217;n\u0131n sat\u0131\u015fa sunabilece\u011fi \u00fcr\u00fcn kategorileri aras\u0131nda;<\/p>\n<ul>\n<li>Alt\u0131n S\u00fcrg\u00fcn ve May\u0131s Reserve gibi premium siyah \u00e7ay serileri,<\/li>\n<li>Beyaz \u00e7ay \u00fcr\u00fcnleri,<\/li>\n<li>200 g, 400 g ve 800 g premium paketler,<\/li>\n<li>250 g, 500 g ve 1.000 g ambalajl\u0131 \u00e7ay \u00fcr\u00fcnleri,<\/li>\n<li>Demlik po\u015fet \u00e7ay \u00e7e\u015fitleri,<\/li>\n<li>5 kg i\u015fletme paketleri,<\/li>\n<li>Sat\u0131\u015fa sunulan di\u011fer \u00e7ay \u00fcr\u00fcnleri<\/li>\n<\/ul>\n<p>bulunabilir.<\/p>\n<p>Bu kategorilerin belirtilmesi, ilgili \u00fcr\u00fcnlerin her zaman stokta bulundu\u011fu veya belirli bir fiyattan sat\u0131\u015fa sunuldu\u011fu anlam\u0131na gelmez.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>4.2. Sipari\u015f Detaylar\u0131<\/strong><\/p>\n<p>Her sipari\u015f i\u00e7in a\u015fa\u011f\u0131daki bilgiler, ALICI&#8217;n\u0131n onaylad\u0131\u011f\u0131 sipari\u015f kayd\u0131ndan al\u0131narak s\u00f6zle\u015fmenin ayr\u0131lmaz bir par\u00e7as\u0131n\u0131 olu\u015fturur.<\/p>\n<table>\n<tbody>\n<tr>\n<td>A\u00e7\u0131klama<\/td>\n<td>Sipari\u015f bilgisi<\/td>\n<\/tr>\n<tr>\n<td>Sipari\u015f numaras\u0131<\/td>\n<td>[Sipari\u015f No]<\/td>\n<\/tr>\n<tr>\n<td>\u00dcr\u00fcn ad\u0131 ve \u00e7e\u015fidi<\/td>\n<td>[\u00dcr\u00fcn Ad\u0131]<\/td>\n<\/tr>\n<tr>\n<td>Gramaj \/ Ambalaj<\/td>\n<td>[Gramaj]<\/td>\n<\/tr>\n<tr>\n<td>Sipari\u015f miktar\u0131<\/td>\n<td>[Adet]<\/td>\n<\/tr>\n<tr>\n<td>KDV dahil birim fiyat<\/td>\n<td>[Birim Fiyat]<\/td>\n<\/tr>\n<tr>\n<td>\u00dcr\u00fcn toplam tutar\u0131<\/td>\n<td>[\u00dcr\u00fcn Toplam\u0131]<\/td>\n<\/tr>\n<tr>\n<td>\u0130ndirim \/ Kampanya<\/td>\n<td>[Varsa \u0130ndirim]<\/td>\n<\/tr>\n<tr>\n<td>Kargo ve teslimat bedeli<\/td>\n<td>[Kargo Tutar\u0131]<\/td>\n<\/tr>\n<tr>\n<td>Di\u011fer onayl\u0131 bedeller<\/td>\n<td>[Varsa Ek Tutar]<\/td>\n<\/tr>\n<tr>\n<td>KDV dahil genel toplam<\/td>\n<td>[\u00d6denecek Toplam TL]<\/td>\n<\/tr>\n<tr>\n<td>\u00d6deme y\u00f6ntemi<\/td>\n<td>[\u00d6deme \u015eekli]<\/td>\n<\/tr>\n<tr>\n<td>Teslimat y\u00f6ntemi<\/td>\n<td>[Kargo \/ Teslimat \u015eekli]<\/td>\n<\/tr>\n<tr>\n<td>Taahh\u00fct edilen teslim s\u00fcresi<\/td>\n<td>[Teslim S\u00fcresi]<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>Bir sipari\u015fin birden fazla \u00fcr\u00fcn i\u00e7ermesi halinde bu bilgiler her \u00fcr\u00fcn sat\u0131r\u0131 i\u00e7in ayr\u0131 ayr\u0131 g\u00f6sterilir.<\/p>\n<p>ALICI&#8217;n\u0131n \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc, sipari\u015fin onaylanmas\u0131ndan \u00f6nce a\u00e7\u0131k\u00e7a g\u00f6sterilen toplam bedel \u00fczerinden belirlenir.<\/p>\n<p><strong>MADDE 5 \u2013 \u00dcR\u00dcN F\u0130YATLARI VE \u00d6DEME KO\u015eULLARI<\/strong><\/p>\n<p>5.1. \u0130nternet sitesinde sat\u0131\u015fa sunulan \u00fcr\u00fcnlerin fiyatlar\u0131, aksi a\u00e7\u0131k\u00e7a belirtilmedik\u00e7e, T\u00fcrk Liras\u0131 (TL) cinsindendir ve ilgili vergileri i\u00e7erir.<\/p>\n<p>5.2. ALICI, sat\u0131n alaca\u011f\u0131 \u00fcr\u00fcnlerin toplam tutar\u0131n\u0131, varsa teslimat bedelini ve di\u011fer onaylanm\u0131\u015f ek giderleri sipari\u015fin tamamlanmas\u0131ndan \u00f6nce g\u00f6r\u00fcnt\u00fcleyebilir.<\/p>\n<p>5.3. \u00d6deme, internet sitesinde aktif olarak sunulan y\u00f6ntemlerden biriyle ger\u00e7ekle\u015ftirilebilir:<\/p>\n<ul>\n<li>Kredi kart\u0131,<\/li>\n<li>Banka kart\u0131,<\/li>\n<li>Havale\/EFT,<\/li>\n<li>SATICI taraf\u0131ndan ayr\u0131ca duyurulan di\u011fer g\u00fcvenli \u00f6deme y\u00f6ntemleri.<\/li>\n<\/ul>\n<p>5.4. Kartl\u0131 \u00f6demelerde i\u015flemler, kullan\u0131lan \u00f6deme hizmet sa\u011flay\u0131c\u0131s\u0131n\u0131n altyap\u0131s\u0131 arac\u0131l\u0131\u011f\u0131yla ger\u00e7ekle\u015ftirilir.<\/p>\n<p>5.5. Havale\/EFT ile \u00f6deme se\u00e7ildi\u011finde, hesap bilgileri ve \u00f6deme a\u00e7\u0131klamas\u0131 sipari\u015f s\u0131ras\u0131nda ALICI&#8217;ya bildirilir. \u00d6deme ve sipari\u015fin i\u015fleme al\u0131nma \u015fartlar\u0131, sipari\u015f ekran\u0131nda a\u00e7\u0131klanan ko\u015fullara tabidir.<\/p>\n<p>5.6. Taksitli \u00f6deme se\u00e7ene\u011fi bulunmas\u0131 halinde taksit say\u0131s\u0131, tutarlar ve uygulanabilir \u00f6deme ko\u015fullar\u0131 sipari\u015f onay\u0131ndan \u00f6nce g\u00f6sterilir.<\/p>\n<p>5.7. SATICI, ALICI&#8217;n\u0131n a\u00e7\u0131k onay\u0131 olmaks\u0131z\u0131n sipari\u015f bedeline ilave \u00fccret ekleyemez. \u00d6nceden se\u00e7ili se\u00e7enekler yoluyla onays\u0131z tahsil edilen ek bedeller, ilgili mevzuat \u00e7er\u00e7evesinde iade edilir.<\/p>\n<p>5.8. Sipari\u015fin kuruldu\u011fu s\u0131rada kesinle\u015fen fiyat, kanuni istisnalar ve taraflar\u0131n hukuka uygun mutabakat\u0131 d\u0131\u015f\u0131nda tek tarafl\u0131 olarak de\u011fi\u015ftirilemez.<\/p>\n<p><strong>MADDE 6 \u2013 S\u00d6ZLE\u015eMEN\u0130N KURULMASI VE \u00d6N B\u0130LG\u0130LEND\u0130RME<\/strong><\/p>\n<p>6.1. ALICI, sipari\u015f vermeden \u00f6nce \u00fcr\u00fcn\u00fcn temel nitelikleri, vergiler dahil toplam fiyat\u0131, varsa ek masraflar\u0131, \u00f6deme ve teslimat ko\u015fullar\u0131, cayma hakk\u0131 ve yasal istisnalar konusunda bilgilendirilir.<\/p>\n<p>6.2. SATICI, ALICI&#8217;n\u0131n \u00d6n Bilgilendirme Formu&#8217;nda yer alan bilgileri edindi\u011fini, kullan\u0131lan ileti\u015fim arac\u0131na uygun \u015fekilde teyit etmesini sa\u011flar.<\/p>\n<p>6.3. Sipari\u015fin tamamlanmas\u0131ndan hemen \u00f6nce, sipari\u015fin \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc do\u011furdu\u011fu a\u00e7\u0131k\u00e7a belirtilir.<\/p>\n<p>6.4. ALICI&#8217;n\u0131n gerekli \u00f6n bilgilendirme teyidini vermesinden ve \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fc a\u00e7\u0131k\u00e7a kabul ederek sipari\u015fi onaylamas\u0131ndan sonra s\u00f6zle\u015fme, ilgili mevzuattaki ge\u00e7erlilik \u015fartlar\u0131na uygun bi\u00e7imde kurulur.<\/p>\n<p>6.5. Sipari\u015fin olu\u015fmas\u0131na ili\u015fkin tarih, saat, sipari\u015f tutar\u0131 ve ilgili elektronik i\u015flem kay\u0131tlar\u0131, mevzuata uygun \u015fekilde muhafaza edilir.<\/p>\n<p>6.6. S\u00f6zle\u015fme ve ilgili \u00f6n bilgilendirme metni, ALICI&#8217;n\u0131n saklayabilece\u011fi ve sonradan eri\u015febilece\u011fi uygun bir y\u00f6ntemle kendisine sunulur.<\/p>\n<p>6.7. Elektronik s\u00f6zle\u015fme teyidi, pazarlama ama\u00e7l\u0131 ileti g\u00f6nderilmesine veya a\u00e7\u0131k r\u0131za gerektiren ki\u015fisel veri i\u015fleme faaliyetlerine otomatik olarak onay verildi\u011fi anlam\u0131na gelmez.<\/p>\n<p><strong>MADDE 7 \u2013 SATICININ HAK VE Y\u00dcK\u00dcML\u00dcL\u00dcKLER\u0130<\/strong><\/p>\n<p>7.1. SATICI, s\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fc sipari\u015fte belirtilen temel niteliklere, miktara ve sat\u0131\u015f ko\u015fullar\u0131na uygun \u015fekilde teslim etmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n<p>7.2. SATICI, \u00fcr\u00fcnlerin y\u00fcr\u00fcrl\u00fckteki g\u0131da g\u00fcvenli\u011fi, \u00fcr\u00fcn g\u00fcvenli\u011fi, etiketleme ve ilgili ticaret mevzuat\u0131na uygun bi\u00e7imde sat\u0131\u015fa sunulmas\u0131n\u0131 sa\u011flar.<\/p>\n<p>7.3. SATICI, s\u00f6zle\u015fme konusu \u00fcr\u00fcnleri belirtilen teslimat s\u00fcreleri i\u00e7erisinde sevk ve teslim etmeye y\u00f6nelik y\u00fck\u00fcml\u00fcl\u00fcklerini yerine getirir.<\/p>\n<p>7.4. SATICI, sipari\u015fe ili\u015fkin \u00f6deme, teslimat, iptal, cayma ve iade i\u015flemlerini yasal s\u00fcreler ve ko\u015fullar \u00e7er\u00e7evesinde y\u00fcr\u00fct\u00fcr.<\/p>\n<p>7.5. SATICI, sipari\u015f ve \u00f6deme s\u00fcre\u00e7lerinde ki\u015fisel verilerin korunmas\u0131 ve bilgi g\u00fcvenli\u011fi i\u00e7in mevzuat\u0131n gerektirdi\u011fi uygun teknik ve idari tedbirleri al\u0131r.<\/p>\n<p>7.6. SATICI, ay\u0131pl\u0131 \u00fcr\u00fcnlerden do\u011fan yasal sorumluluklar\u0131n\u0131 s\u00f6zle\u015fmesel h\u00fck\u00fcmlerle ortadan kald\u0131ramaz.<\/p>\n<p>7.7. SATICI, sipari\u015f konusu \u00fcr\u00fcn\u00fcn yerine ALICI&#8217;n\u0131n a\u00e7\u0131k onay\u0131 olmadan farkl\u0131 \u00fcr\u00fcn g\u00f6ndermeyi s\u00f6zle\u015fmenin ifas\u0131 olarak kabul edemez.<\/p>\n<p><strong>MADDE 8 \u2013 ALICININ HAK VE Y\u00dcK\u00dcML\u00dcL\u00dcKLER\u0130<\/strong><\/p>\n<p>8.1. ALICI, sipari\u015f olu\u015ftururken verdi\u011fi teslimat ve ileti\u015fim bilgilerinin do\u011fru ve g\u00fcncel olmas\u0131n\u0131 sa\u011flamaya \u00f6zen g\u00f6sterir.<\/p>\n<p>8.2. ALICI, \u00fcr\u00fcn bedelini se\u00e7ti\u011fi \u00f6deme y\u00f6ntemine ili\u015fkin a\u00e7\u0131klanan ko\u015fullar \u00e7er\u00e7evesinde \u00f6der.<\/p>\n<p>8.3. ALICI, \u00fcr\u00fcn\u00fcn teslimat\u0131n\u0131 engelleyebilecek adres veya ileti\u015fim bilgisi de\u011fi\u015fikliklerini m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede SATICI&#8217;ya bildirir.<\/p>\n<p>8.4. ALICI, \u00fcr\u00fcn\u00fcn g\u00fcvenli \u015fekilde muhafaza edilmesi amac\u0131yla ambalaj \u00fczerinde belirtilen saklama ko\u015fullar\u0131na dikkat eder.<\/p>\n<p>8.5. ALICI&#8217;n\u0131n kendisinden kaynaklanan yanl\u0131\u015f bilgi veya gecikmeler nedeniyle olu\u015fabilecek durumlar, ilgili mevzuat ve somut olay\u0131n \u015fartlar\u0131 do\u011frultusunda de\u011ferlendirilir.<\/p>\n<p>8.6. ALICI, yasal cayma, ay\u0131pl\u0131 mal, teslimat ve di\u011fer t\u00fcketici haklar\u0131n\u0131 i\u015fbu S\u00f6zle\u015fmede belirtilen usuller veya kanuni ba\u015fvuru yollar\u0131 arac\u0131l\u0131\u011f\u0131yla kullanabilir.<\/p>\n<p><strong>MADDE 9 \u2013 TESL\u0130MAT VE KARGO KO\u015eULLARI<\/strong><\/p>\n<p>9.1. Sipari\u015f edilen \u00fcr\u00fcn, sipari\u015f s\u0131ras\u0131nda bildirilen ve taahh\u00fct edilen s\u00fcre i\u00e7inde ALICI&#8217;ya veya ALICI&#8217;n\u0131n belirledi\u011fi teslim alacak ki\u015fiye g\u00f6nderilir.<\/p>\n<p>9.2. T\u00fcketicinin ki\u015fisel istekleri do\u011frultusunda haz\u0131rlanan \u00fcr\u00fcnlere ili\u015fkin yasal istisnalar d\u0131\u015f\u0131nda, mal sat\u0131\u015flar\u0131nda teslim s\u00fcresi sipari\u015fin SATICI&#8217;ya ula\u015ft\u0131\u011f\u0131 tarihten itibaren 30 (otuz) g\u00fcn\u00fc ge\u00e7emez.<\/p>\n<p>9.3. ALICI&#8217;ya sipari\u015f onay\u0131ndan \u00f6nce daha k\u0131sa bir teslim s\u00fcresi taahh\u00fct edilmi\u015fse SATICI, bu s\u00fcreye uymakla y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n<p>9.4. \u00dcr\u00fcnlerin teslimat\u0131nda, sipari\u015f s\u0131ras\u0131nda belirtilen kargo veya lojistik hizmet sa\u011flay\u0131c\u0131s\u0131ndan yararlan\u0131l\u0131r.<\/p>\n<p>9.5. Kargo \u00fccretinin bulunmas\u0131 halinde ilgili tutar, sipari\u015fin tamamlanmas\u0131ndan \u00f6nce g\u00f6sterilir.<\/p>\n<p>9.6. \u00dccretsiz kargo kampanyas\u0131 uygulan\u0131yorsa kampanyaya ili\u015fkin ko\u015fullar, sipari\u015f \u00f6ncesinde ALICI&#8217;ya a\u00e7\u0131k ve anla\u015f\u0131l\u0131r \u015fekilde bildirilir.<\/p>\n<p>9.7. Mal\u0131n kargo \u015firketine teslim edilmesi, tek ba\u015f\u0131na ALICI&#8217;ya teslim edildi\u011fi anlam\u0131na gelmez.<\/p>\n<p>9.8. SATICI, \u00fcr\u00fcn\u00fcn t\u00fcketiciye veya t\u00fcketicinin ta\u015f\u0131y\u0131c\u0131 d\u0131\u015f\u0131nda belirledi\u011fi \u00fc\u00e7\u00fcnc\u00fc ki\u015fiye teslimine kadar meydana gelen kay\u0131p ve hasarlardan sorumludur.<\/p>\n<p>9.9. T\u00fcketicinin, SATICI taraf\u0131ndan belirlenen ta\u015f\u0131y\u0131c\u0131 d\u0131\u015f\u0131nda ba\u015fka bir ta\u015f\u0131y\u0131c\u0131 ile g\u00f6nderim yap\u0131lmas\u0131n\u0131 talep etmesi halinde riskin ge\u00e7i\u015fine ili\u015fkin \u00f6zel yasal h\u00fck\u00fcmler uygulan\u0131r.<\/p>\n<p><strong>MADDE 10 \u2013 TESL\u0130MAT GEC\u0130KMES\u0130 VE \u0130FANIN \u0130MK\u00c2NSIZLA\u015eMASI<\/strong><\/p>\n<p>10.1. SATICI&#8217;n\u0131n sipari\u015fi taahh\u00fct edilen veya mevzuat\u0131n \u00f6ng\u00f6rd\u00fc\u011f\u00fc s\u00fcre i\u00e7erisinde yerine getirmemesi halinde t\u00fcketici s\u00f6zle\u015fmeyi feshedebilir.<\/p>\n<p>10.2. Bu nedenle fesih halinde SATICI, varsa teslimat masraflar\u0131 dahil tahsil edilen \u00f6demeleri, fesih bildiriminin kendisine ula\u015fmas\u0131ndan itibaren 14 g\u00fcn i\u00e7inde ilgili mevzuatta \u00f6ng\u00f6r\u00fclen kanuni faiziyle birlikte iade eder.<\/p>\n<p>10.3. Sipari\u015f konusu \u00fcr\u00fcn\u00fcn tesliminin veya s\u00f6zle\u015fmesel edimin yerine getirilmesinin imk\u00e2ns\u0131zla\u015fmas\u0131 halinde SATICI, durumu \u00f6\u011frendi\u011fi tarihten itibaren \u00fc\u00e7 g\u00fcn i\u00e7inde t\u00fcketiciye yaz\u0131l\u0131 olarak veya kal\u0131c\u0131 veri saklay\u0131c\u0131s\u0131yla bildirimde bulunur.<\/p>\n<p>10.4. Bu durumda tahsil edilmi\u015f bedeller, varsa teslimat masraflar\u0131 dahil, bildirimin yap\u0131ld\u0131\u011f\u0131 tarihten itibaren en ge\u00e7 14 g\u00fcn i\u00e7inde iade edilir.<\/p>\n<p>10.5. \u00dcr\u00fcn\u00fcn yaln\u0131zca stokta bulunmamas\u0131, mevzuat bak\u0131m\u0131ndan tek ba\u015f\u0131na ifan\u0131n imk\u00e2ns\u0131zla\u015fmas\u0131 say\u0131lmaz.<\/p>\n<p>10.6. Taraflar\u0131n mevzuata uygun bi\u00e7imde farkl\u0131 bir \u00e7\u00f6z\u00fcm \u00fczerinde mutab\u0131k kalmas\u0131 m\u00fcmk\u00fcnd\u00fcr. Ancak bu durum t\u00fcketicinin kanuni haklar\u0131n\u0131 ortadan kald\u0131rmaz.<\/p>\n<p><strong>MADDE 11 \u2013 CAYMA HAKKI<\/strong><\/p>\n<p>11.1. Cayma Hakk\u0131n\u0131n S\u00fcresi<\/p>\n<p>T\u00dcKET\u0130C\u0130, Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi&#8217;nde d\u00fczenlenen istisnalar d\u0131\u015f\u0131nda, s\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn kendisine veya belirledi\u011fi \u00fc\u00e7\u00fcnc\u00fc ki\u015fiye teslim edildi\u011fi tarihten itibaren 14 (on d\u00f6rt) g\u00fcn i\u00e7erisinde, herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin s\u00f6zle\u015fmeden cayma hakk\u0131na sahiptir.<\/p>\n<p>11.2. Teslimattan \u00d6nce Cayma<\/p>\n<p>T\u00fcketici, s\u00f6zle\u015fmenin kuruldu\u011fu tarihten \u00fcr\u00fcn\u00fcn teslimine kadar ge\u00e7en s\u00fcrede de cayma hakk\u0131n\u0131 kullanabilir.<\/p>\n<p>11.3. Birden Fazla \u00dcr\u00fcn Bulunmas\u0131<\/p>\n<p>Tek sipari\u015fte ayr\u0131 ayr\u0131 teslim edilen \u00fcr\u00fcnlerde, cayma s\u00fcresi kural olarak son \u00fcr\u00fcn\u00fcn teslim edildi\u011fi tarihten itibaren ba\u015flar.<\/p>\n<p>Birden fazla par\u00e7adan olu\u015fan \u00fcr\u00fcnlerde son par\u00e7an\u0131n teslim tarihi esas al\u0131n\u0131r.<\/p>\n<p>11.4. Cayma Hakk\u0131n\u0131n Kullan\u0131m\u0131<\/p>\n<p>Cayma bildirimi;<\/p>\n<ul>\n<li>SATICI&#8217;n\u0131n belirtilen e-posta adresine,<\/li>\n<li>SATICI&#8217;n\u0131n a\u00e7\u0131k posta adresine,<\/li>\n<li>\u0130nternet sitesinde sunuluyorsa elektronik cayma formu arac\u0131l\u0131\u011f\u0131yla<\/li>\n<\/ul>\n<p>yap\u0131labilir.<\/p>\n<p>T\u00fcketicinin, cayma hakk\u0131n\u0131 kulland\u0131\u011f\u0131n\u0131 a\u00e7\u0131k\u00e7a bildirmesi yeterlidir.<\/p>\n<p>11.5. Cayma Bildirim Formu<\/p>\n<p>T\u00fcketici, i\u015fbu S\u00f6zle\u015fmenin ekindeki \u00f6rnek cayma bildirim formundan yararlanabilir. Bu formun kullan\u0131lmas\u0131 zorunlu de\u011fildir.<\/p>\n<p>11.6. Eksik Bilgilendirme<\/p>\n<p>T\u00fcketicinin cayma hakk\u0131 konusunda mevzuata uygun bilgilendirilmemesi halinde, 14 g\u00fcnl\u00fck s\u00fcrenin uygulanmas\u0131na ili\u015fkin \u00f6zel yasal h\u00fck\u00fcmler ge\u00e7erlidir.<\/p>\n<p><strong>MADDE 12 \u2013 CAYMA HAKKININ \u0130ST\u0130SNALARI VE GIDA \u00dcR\u00dcNLER\u0130<\/strong><\/p>\n<p>NefesTea taraf\u0131ndan sat\u0131\u015fa sunulan \u00e7ay \u00fcr\u00fcnlerinin g\u0131da niteli\u011fi dikkate al\u0131narak, cayma hakk\u0131n\u0131n istisnalar\u0131 ilgili mevzuat h\u00fck\u00fcmleri \u00e7er\u00e7evesinde de\u011ferlendirilir.<\/p>\n<p>Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi&#8217;nin 15. maddesi kapsam\u0131nda, taraflarca aksi kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, a\u015fa\u011f\u0131daki durumlarda cayma hakk\u0131 kullan\u0131lamayabilir.<\/p>\n<p><strong>12.1. Sa\u011fl\u0131k ve Hijyen \u0130stisnas\u0131<\/strong><\/p>\n<p>Tesliminden sonra ambalaj, bant, m\u00fch\u00fcr, paket veya benzeri koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f ve bu nedenle iadesi sa\u011fl\u0131k ve hijyen a\u00e7\u0131s\u0131ndan uygun olmayan mallar.<\/p>\n<p><strong>12.2. Ki\u015fiye \u00d6zel Haz\u0131rlanan \u00dcr\u00fcnler<\/strong><\/p>\n<p>T\u00fcketicinin \u00f6zel istekleri veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan \u00fcr\u00fcnler.<\/p>\n<p><strong>12.3. \u00c7abuk Bozulabilen \u00dcr\u00fcnler<\/strong><\/p>\n<p>Niteli\u011fi gere\u011fi \u00e7abuk bozulabilen veya son kullanma tarihi \u00e7abuk ge\u00e7ebilecek mallar.<\/p>\n<p><strong>12.4. Ba\u015fka \u00dcr\u00fcnlerle Ayr\u0131\u015ft\u0131r\u0131lamayacak \u015eekilde Kar\u0131\u015fan Mallar<\/strong><\/p>\n<p>Tesliminden sonra ba\u015fka \u00fcr\u00fcnlerle kar\u0131\u015fan ve do\u011fas\u0131 gere\u011fi ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan \u00fcr\u00fcnler.<\/p>\n<p><strong>12.5. Di\u011fer Kanuni \u0130stisnalar<\/strong><\/p>\n<p>\u0130lgili \u00fcr\u00fcn ve s\u00f6zle\u015fme bak\u0131m\u0131ndan Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi&#8217;nin 15. maddesinde \u00f6ng\u00f6r\u00fclen di\u011fer uygulanabilir istisnalar.<\/p>\n<p><strong>\u00d6zel A\u00e7\u0131klama:<\/strong><\/p>\n<p>Bir \u00e7ay \u00fcr\u00fcn\u00fcn\u00fcn yaln\u0131zca g\u0131da kategorisinde bulunmas\u0131, o \u00fcr\u00fcn a\u00e7\u0131s\u0131ndan cayma hakk\u0131n\u0131n her durumda bulunmad\u0131\u011f\u0131 anlam\u0131na gelmez.<\/p>\n<p>\u00dcr\u00fcn\u00fcn d\u0131\u015f ta\u015f\u0131ma kolisinin a\u00e7\u0131lmas\u0131 ile g\u0131da g\u00fcvenli\u011fini sa\u011flayan i\u00e7 koruyucu ambalaj\u0131n\u0131n a\u00e7\u0131lmas\u0131 ayn\u0131 \u015fekilde de\u011ferlendirilmez.<\/p>\n<p>Yasal istisnan\u0131n uygulan\u0131p uygulanamayaca\u011f\u0131, somut \u00fcr\u00fcn\u00fcn \u00f6zellikleri ve ilgili mevzuat dikkate al\u0131narak belirlenir.<\/p>\n<p>Ay\u0131pl\u0131 veya s\u00f6zle\u015fmeye ayk\u0131r\u0131 \u00fcr\u00fcnlerden kaynaklanan yasal haklar, cayma hakk\u0131 istisnalar\u0131ndan ba\u011f\u0131ms\u0131zd\u0131r.<\/p>\n<p><strong>MADDE 13 \u2013 CAYMA SONRASINDA \u00dcR\u00dcN \u0130ADES\u0130<\/strong><\/p>\n<p>13.1. SATICI&#8217;n\u0131n \u00fcr\u00fcn\u00fc kendisinin geri almay\u0131 teklif etti\u011fi haller d\u0131\u015f\u0131nda, t\u00fcketici cayma bildirimini y\u00f6neltti\u011fi tarihten itibaren 14 g\u00fcn i\u00e7inde \u00fcr\u00fcn\u00fc SATICI&#8217;ya veya SATICI&#8217;n\u0131n yetkilendirdi\u011fi ki\u015fiye geri g\u00f6nderir.<\/p>\n<p>13.2. \u0130ade i\u015flemlerinin kolay ve g\u00fcvenli ger\u00e7ekle\u015ftirilmesi amac\u0131yla \u00fcr\u00fcn\u00fcn m\u00fcmk\u00fcn oldu\u011funca orijinal ambalaj\u0131yla ve ta\u015f\u0131ma s\u0131ras\u0131nda zarar g\u00f6rmesini \u00f6nleyecek \u015fekilde paketlenmesi \u00f6nerilir.<\/p>\n<p>13.3. \u0130ade i\u015flemlerinde \u00fcr\u00fcn\u00fcn t\u00fcr\u00fc, niteli\u011fi, ambalaj durumu ve uygulanabilir yasal ko\u015fullar dikkate al\u0131n\u0131r.<\/p>\n<p>13.4. Cayma hakk\u0131n\u0131n kullan\u0131labildi\u011fi durumlarda, \u00fcr\u00fcn\u00fcn orijinal ta\u015f\u0131ma kolisinin bulunmamas\u0131 veya faturan\u0131n fiziksel n\u00fcshas\u0131n\u0131n g\u00f6nderilmemesi tek ba\u015f\u0131na yasal cayma hakk\u0131n\u0131 ortadan kald\u0131rmaz.<\/p>\n<p>13.5. \u0130ade talebinin incelenmesi, t\u00fcketicinin kanunen sahip oldu\u011fu haklar\u0131 veya SATICI&#8217;n\u0131n mevzuatta \u00f6ng\u00f6r\u00fclen s\u00fcrelerdeki geri \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fc ortadan kald\u0131rmaz.<\/p>\n<p><strong>MADDE 14 \u2013 \u0130ADE KARGO MASRAFLARI<\/strong><\/p>\n<p>14.1. T\u00fcketicinin cayma hakk\u0131 kapsam\u0131nda \u00fcr\u00fcn\u00fc \u00f6n bilgilendirmede belirtilen ta\u015f\u0131y\u0131c\u0131yla geri g\u00f6ndermesi halinde iade ta\u015f\u0131ma masraflar\u0131 t\u00fcketiciye y\u00fcklenmez.<\/p>\n<p>14.2. \u00d6n bilgilendirmede iade i\u00e7in herhangi bir ta\u015f\u0131y\u0131c\u0131 belirtilmemi\u015fse t\u00fcketiciden iade kargo \u00fccreti talep edilemez.<\/p>\n<p>14.3. Belirtilen ta\u015f\u0131y\u0131c\u0131n\u0131n t\u00fcketicinin bulundu\u011fu yerde \u015fubesinin olmamas\u0131 halinde SATICI, \u00fcr\u00fcn\u00fc t\u00fcketiciden ek masraf talep etmeksizin ald\u0131rmakla y\u00fck\u00fcml\u00fcd\u00fcr.<\/p>\n<p>14.4. T\u00fcketicinin \u00f6n bilgilendirmede belirtilen ta\u015f\u0131y\u0131c\u0131 d\u0131\u015f\u0131nda ba\u015fka bir ta\u015f\u0131y\u0131c\u0131 se\u00e7mesi halinde uygulanacak ta\u015f\u0131ma masraflar\u0131 ve sorumluluklar, y\u00fcr\u00fcrl\u00fckteki mevzuata g\u00f6re belirlenir.<\/p>\n<p>14.5. Ay\u0131pl\u0131 \u00fcr\u00fcnlerden do\u011fan kanuni se\u00e7imlik haklar\u0131n kullan\u0131lmas\u0131nda t\u00fcketiciye hukuka ayk\u0131r\u0131 ta\u015f\u0131ma veya i\u015flem masraf\u0131 y\u00fcklenmez.<\/p>\n<p><strong>MADDE 15 \u2013 GER\u0130 \u00d6DEME KO\u015eULLARI<\/strong><\/p>\n<p>15.1. Cayma hakk\u0131n\u0131n usul\u00fcne uygun kullan\u0131lmas\u0131 halinde SATICI, \u00fcr\u00fcn\u00fcn \u00f6n bilgilendirmede belirtilen ta\u015f\u0131y\u0131c\u0131ya teslim edildi\u011fi tarihten itibaren en ge\u00e7 14 g\u00fcn i\u00e7erisinde, varsa yasal olarak iadesi gereken teslimat masraflar\u0131 dahil olmak \u00fczere tahsil edilen tutarlar\u0131 iade eder.<\/p>\n<p>15.2. T\u00fcketicinin \u00fcr\u00fcn\u00fc \u00f6n bilgilendirmede belirtilenden farkl\u0131 bir ta\u015f\u0131y\u0131c\u0131 ile g\u00f6ndermesi halinde geri \u00f6deme s\u00fcresi, \u00fcr\u00fcn\u00fcn SATICI&#8217;ya ula\u015ft\u0131\u011f\u0131 tarihten itibaren i\u015flemeye ba\u015flar.<\/p>\n<p>15.3. \u00dcr\u00fcn hen\u00fcz teslim edilmeden cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131 halinde bedel iadesi, cayma bildiriminin SATICI&#8217;ya ula\u015ft\u0131\u011f\u0131 tarihten itibaren en ge\u00e7 14 g\u00fcn i\u00e7inde ger\u00e7ekle\u015ftirilir.<\/p>\n<p>15.4. \u0130adeler, t\u00fcketicinin sat\u0131n alma s\u0131ras\u0131nda kulland\u0131\u011f\u0131 \u00f6deme arac\u0131na uygun \u015fekilde ve t\u00fcketiciye ilave masraf veya y\u00fck\u00fcml\u00fcl\u00fck getirilmeden yap\u0131l\u0131r.<\/p>\n<p>15.5. Kredi kart\u0131 veya banka kart\u0131yla yap\u0131lan \u00f6demelerde geri \u00f6deme, ilgili kartl\u0131 \u00f6deme sistemi \u00fczerinden ger\u00e7ekle\u015ftirilir.<\/p>\n<p>15.6. Havale\/EFT ile yap\u0131lan i\u015flemlerde geri \u00f6deme, hukuka ve g\u00fcvenli \u00f6deme usullerine uygun bi\u00e7imde ilgili banka hesab\u0131na yap\u0131l\u0131r.<\/p>\n<p>15.7. Taksitli \u00f6demeler dahil, SATICI&#8217;n\u0131n mevzuat gere\u011fince yerine getirmesi gereken geri \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc tek seferde ger\u00e7ekle\u015ftirilir.<\/p>\n<p>15.8. Banka veya \u00f6deme hizmet sa\u011flay\u0131c\u0131s\u0131n\u0131n tutar\u0131 al\u0131c\u0131n\u0131n hesab\u0131na yans\u0131tma s\u00fcre\u00e7leri, ilgili kurulu\u015flar\u0131n operasyonel i\u015fleyi\u015fine tabidir. Bu durum SATICI&#8217;n\u0131n yasal y\u00fck\u00fcml\u00fcl\u00fcklerini ortadan kald\u0131rmaz.<\/p>\n<p><strong>MADDE 16 \u2013 AYIPLI, HASARLI, EKS\u0130K VE YANLI\u015e \u00dcR\u00dcNLER<\/strong><\/p>\n<p>16.1. ALICI&#8217;ya teslim edilen \u00fcr\u00fcn\u00fcn ay\u0131pl\u0131, eksik, yanl\u0131\u015f veya s\u00f6zle\u015fmede a\u00e7\u0131klanan \u00f6zelliklere ayk\u0131r\u0131 olmas\u0131 halinde, ilgili mevzuattan do\u011fan haklar sakl\u0131d\u0131r.<\/p>\n<p>16.2. A\u015fa\u011f\u0131daki durumlar, ba\u015fvuruya konu olabilecek \u00f6rneklerdir:<\/p>\n<ul>\n<li>Sipari\u015f edilenden farkl\u0131 \u00fcr\u00fcn g\u00f6nderilmesi.<\/li>\n<li>Yanl\u0131\u015f gramajda \u00fcr\u00fcn teslim edilmesi.<\/li>\n<li>Eksik \u00fcr\u00fcn teslimat\u0131.<\/li>\n<li>\u00dcr\u00fcn\u00fcn ambalaj\u0131n\u0131n ta\u015f\u0131ma s\u0131ras\u0131nda zarar g\u00f6rmesi.<\/li>\n<li>\u00dcr\u00fcn\u00fcn bozuk veya t\u00fcketime uygun olmayan durumda teslim edilmesi.<\/li>\n<li>\u00dcr\u00fcn\u00fcn s\u00f6zle\u015fmede belirtilen nitelikleri ta\u015f\u0131mamas\u0131.<\/li>\n<\/ul>\n<p>16.3. Ay\u0131pl\u0131 mala ili\u015fkin yasal \u015fartlar\u0131n olu\u015fmas\u0131 halinde t\u00fcketici, 6502 say\u0131l\u0131 Kanun&#8217;un 11. maddesindeki se\u00e7imlik haklar\u0131n\u0131 kullanabilir.<\/p>\n<p>Bu haklar, kanunda belirtilen \u015fartlar \u00e7er\u00e7evesinde;<\/p>\n<ul>\n<li>S\u00f6zle\u015fmeden d\u00f6nme ve bedel iadesi isteme,<\/li>\n<li>Sat\u0131\u015f bedelinde ay\u0131p oran\u0131nda indirim isteme,<\/li>\n<li>Uygun oldu\u011fu hallerde \u00fccretsiz onar\u0131m isteme,<\/li>\n<li>\u0130mk\u00e2n varsa ay\u0131ps\u0131z misliyle de\u011fi\u015ftirilmesini isteme<\/li>\n<\/ul>\n<p>se\u00e7eneklerini kapsar.<\/p>\n<p>16.4. ALICI&#8217;n\u0131n \u00fcr\u00fcn\u00fc teslim al\u0131rken g\u00f6r\u00fcn\u00fcr hasarlar\u0131 kontrol etmesi, m\u00fcmk\u00fcnse hasar\u0131 belgelemesi ve SATICI&#8217;ya bildirmesi \u00f6nerilir.<\/p>\n<p>16.5. Kargo hasar tutana\u011f\u0131n\u0131n veya foto\u011fraf\u0131n\u0131n bulunmamas\u0131 tek ba\u015f\u0131na t\u00fcketicinin yasal haklar\u0131n\u0131 ortadan kald\u0131rmaz.<\/p>\n<p>16.6. Ay\u0131pl\u0131 mala ili\u015fkin zamana\u015f\u0131m\u0131, ispat ve di\u011fer y\u00fck\u00fcml\u00fcl\u00fckler y\u00fcr\u00fcrl\u00fckteki mevzuata g\u00f6re de\u011ferlendirilir.<\/p>\n<p><strong>MADDE 17 \u2013 S\u0130PAR\u0130\u015e \u0130PTAL\u0130 VE KAMPANYALI SATI\u015eLAR<\/strong><\/p>\n<p>17.1. ALICI, sipari\u015f iptal taleplerini SATICI&#8217;ya bildirebilir.<\/p>\n<p>17.2. Sipari\u015fin hen\u00fcz kargoya verilmemi\u015f olmas\u0131 halinde iptal s\u00fcreci m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede de\u011ferlendirilir.<\/p>\n<p>17.3. Sipari\u015fin haz\u0131rlanm\u0131\u015f veya kargoya verilmi\u015f olmas\u0131, t\u00fcketicinin mevcut yasal cayma hakk\u0131n\u0131 ortadan kald\u0131rmaz.<\/p>\n<p>17.4. Kampanyal\u0131, indirimli veya hediyeli \u00fcr\u00fcnlerde t\u00fcketicinin kanuni haklar\u0131 sakl\u0131d\u0131r.<\/p>\n<p>17.5. K\u0131smi iade veya kampanya kapsam\u0131ndaki sipari\u015f de\u011fi\u015fikliklerinde, ALICI&#8217;ya \u00f6nceden a\u00e7\u0131klanan kampanya ko\u015fullar\u0131 ve ilgili mevzuat uygulan\u0131r.<\/p>\n<p>17.6. Kampanya ko\u015fullar\u0131, t\u00fcketicinin yasal cayma hakk\u0131n\u0131 veya ay\u0131pl\u0131 mala ili\u015fkin se\u00e7imlik haklar\u0131n\u0131 ortadan kald\u0131racak bi\u00e7imde d\u00fczenlenemez.<\/p>\n<p><strong>MADDE 18 \u2013 KURUMSAL VE TOPTAN SATI\u015eLAR<\/strong><\/p>\n<p>NefesTea \u00fcr\u00fcnlerinin kafe, restoran, otel, fabrika, market, \u015firket veya di\u011fer i\u015fletmelere ticari ya da mesleki ama\u00e7larla sat\u0131lmas\u0131 halinde, al\u0131c\u0131n\u0131n t\u00fcketici s\u0131fat\u0131na sahip olup olmad\u0131\u011f\u0131 somut sat\u0131\u015f\u0131n amac\u0131 ve hukuki niteli\u011fine g\u00f6re belirlenir.<\/p>\n<p>Ticari veya mesleki ama\u00e7la yap\u0131lan sat\u0131\u015flarda, t\u00fcketicilere \u00f6zg\u00fc mesafeli s\u00f6zle\u015fme ve cayma hakk\u0131 h\u00fck\u00fcmleri do\u011frudan uygulanmayabilir.<\/p>\n<p>Bu t\u00fcr sat\u0131\u015flarda taraflar aras\u0131nda d\u00fczenlenen ticari sat\u0131\u015f veya tedarik s\u00f6zle\u015fmesi ile uygulanabilir T\u00fcrk Ticaret Kanunu ve T\u00fcrk Bor\u00e7lar Kanunu h\u00fck\u00fcmleri esas al\u0131n\u0131r.<\/p>\n<p>\u00dcr\u00fcn\u00fcn miktar\u0131, a\u011f\u0131rl\u0131\u011f\u0131 veya ambalaj b\u00fcy\u00fckl\u00fc\u011f\u00fc tek ba\u015f\u0131na sat\u0131\u015f\u0131n ticari nitelikte oldu\u011funu g\u00f6stermez.<\/p>\n<p><strong>MADDE 19 \u2013 K\u0130\u015e\u0130SEL VER\u0130LER\u0130N KORUNMASI VE G\u0130ZL\u0130L\u0130K<\/strong><\/p>\n<p>19.1. SATICI, sipari\u015f ve sat\u0131\u015f s\u00fcre\u00e7lerinde elde edilen ki\u015fisel verileri 6698 say\u0131l\u0131 Ki\u015fisel Verilerin Korunmas\u0131 Kanunu ve ilgili mevzuat do\u011frultusunda i\u015fler.<\/p>\n<p>19.2. Ki\u015fisel veriler, ge\u00e7erli hukuki sebeplerin bulunmas\u0131 \u015fart\u0131yla a\u015fa\u011f\u0131daki ama\u00e7larla kullan\u0131labilir:<\/p>\n<ul>\n<li>Sipari\u015f ve sat\u0131\u015f s\u00f6zle\u015fmesinin y\u00fcr\u00fct\u00fclmesi.<\/li>\n<li>\u00d6deme ve fatura i\u015flemlerinin ger\u00e7ekle\u015ftirilmesi.<\/li>\n<li>Kargo ve teslimat organizasyonunun sa\u011flanmas\u0131.<\/li>\n<li>\u0130ptal, iade ve geri \u00f6deme s\u00fcre\u00e7lerinin y\u00f6netilmesi.<\/li>\n<li>M\u00fc\u015fteri hizmetleri taleplerinin kar\u015f\u0131lanmas\u0131.<\/li>\n<li>Hukuki ve mali y\u00fck\u00fcml\u00fcl\u00fcklerin yerine getirilmesi.<\/li>\n<li>\u0130\u015flem g\u00fcvenli\u011finin sa\u011flanmas\u0131.<\/li>\n<\/ul>\n<p>19.3. Ki\u015fisel verilerin aktar\u0131lmas\u0131, saklanmas\u0131 ve imhas\u0131 ilgili mevzuata uygun \u015fekilde ger\u00e7ekle\u015ftirilir.<\/p>\n<p>19.4. ALICI, ki\u015fisel verilerin i\u015flenmesine ili\u015fkin ayr\u0131nt\u0131l\u0131 bilgilere internet sitesindeki Gizlilik Politikas\u0131 ve KVKK Ayd\u0131nlatma Metni \u00fczerinden ula\u015fabilir.<\/p>\n<p>19.5. \u0130\u015fbu S\u00f6zle\u015fmenin kabul edilmesi, a\u00e7\u0131k r\u0131za gerektiren pazarlama veya di\u011fer veri i\u015fleme faaliyetlerine a\u00e7\u0131k r\u0131za verildi\u011fi anlam\u0131na gelmez.<\/p>\n<p><strong>MADDE 20 \u2013 T\u0130CAR\u0130 ELEKTRON\u0130K \u0130LET\u0130LER<\/strong><\/p>\n<p>SATICI, ALICI&#8217;ya sipari\u015fin olu\u015fturulmas\u0131, \u00f6deme teyidi, fatura, kargo ve teslimat gibi al\u0131\u015fveri\u015fin y\u00fcr\u00fct\u00fclmesi i\u00e7in gerekli i\u015flem bildirimlerini g\u00f6nderebilir.<\/p>\n<p>Reklam, kampanya, indirim ve pazarlama ama\u00e7l\u0131 ticari elektronik iletiler ise 6563 say\u0131l\u0131 Elektronik Ticaretin D\u00fczenlenmesi Hakk\u0131nda Kanun ve ilgili mevzuatta \u00f6ng\u00f6r\u00fclen izin ve istisna ko\u015fullar\u0131 \u00e7er\u00e7evesinde g\u00f6nderilir.<\/p>\n<p>S\u00f6zle\u015fmenin kabul edilmesi, pazarlama ama\u00e7l\u0131 ticari elektronik ileti g\u00f6nderimine otomatik onay olu\u015fturmaz.<\/p>\n<p><strong>MADDE 21 \u2013 M\u00dcCB\u0130R SEBEPLER<\/strong><\/p>\n<p>Taraflar\u0131n kontrol\u00fc d\u0131\u015f\u0131nda meydana gelen, \u00f6ng\u00f6r\u00fclmesi ve \u00f6nlenmesi m\u00fcmk\u00fcn olmayan ola\u011fan\u00fcst\u00fc olaylar\u0131n s\u00f6zle\u015fmenin ifas\u0131n\u0131 etkilemesi halinde ilgili mevzuat\u0131n m\u00fccbir sebep ve ifa imk\u00e2ns\u0131zl\u0131\u011f\u0131 h\u00fck\u00fcmleri uygulan\u0131r.<\/p>\n<p>Deprem, sel, yang\u0131n, sava\u015f ve benzeri ola\u011fan\u00fcst\u00fc olaylar, somut olay\u0131n ko\u015fullar\u0131na g\u00f6re de\u011ferlendirilir.<\/p>\n<p>M\u00fccbir sebebin varl\u0131\u011f\u0131, tek ba\u015f\u0131na SATICI&#8217;ya t\u00fcketicinin bedel iadesi dahil emredici yasal haklar\u0131n\u0131 ortadan kald\u0131rma yetkisi vermez.<\/p>\n<p>SATICI, s\u00f6zle\u015fmenin ifas\u0131na ili\u015fkin hukuki y\u00fck\u00fcml\u00fcl\u00fcklerini ve gerekli bilgilendirmeleri ilgili mevzuat h\u00fck\u00fcmlerine g\u00f6re yerine getirir.<\/p>\n<p><strong>MADDE 22 \u2013 UYU\u015eMAZLIKLARIN \u00c7\u00d6Z\u00dcM\u00dc<\/strong><\/p>\n<p>\u0130\u015fbu S\u00f6zle\u015fmeden do\u011fan uyu\u015fmazl\u0131klarda T\u00fcrkiye Cumhuriyeti mevzuat\u0131 uygulan\u0131r.<\/p>\n<p>T\u00fcketici uyu\u015fmazl\u0131klar\u0131nda;<\/p>\n<ul>\n<li>Ba\u015fvuru tarihinde ge\u00e7erli parasal s\u0131n\u0131rlar ve yetki kurallar\u0131 \u00e7er\u00e7evesinde t\u00fcketici hakem heyetlerine,<\/li>\n<li>T\u00fcketici mahkemelerinin g\u00f6rev alan\u0131na giren uyu\u015fmazl\u0131klarda, kanunen gerekli oldu\u011fu hallerde dava \u00f6ncesi arabuluculuk yoluna ba\u015fvurularak t\u00fcketici mahkemelerine m\u00fcracaat edilebilir.<\/li>\n<\/ul>\n<p>T\u00fcketicinin kanundan do\u011fan yetkili merciye ba\u015fvurma haklar\u0131 sakl\u0131d\u0131r.<\/p>\n<p>SATICI, uyu\u015fmazl\u0131klar\u0131n m\u00fcmk\u00fcn oldu\u011fu \u00f6l\u00e7\u00fcde kar\u015f\u0131l\u0131kl\u0131 ileti\u015fim ve uzla\u015fma yoluyla \u00e7\u00f6z\u00fclmesini esas al\u0131r.<\/p>\n<p><strong>MADDE 23 \u2013 S\u00d6ZLE\u015eMEN\u0130N SAKLANMASI VE ELEKTRON\u0130K KAYITLAR<\/strong><\/p>\n<p>SATICI, Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi kapsam\u0131ndaki cayma hakk\u0131, \u00f6n bilgilendirme, teslimat ve di\u011fer y\u00fck\u00fcml\u00fcl\u00fcklere ili\u015fkin her bir i\u015fleme ait bilgi ve belgeleri mevzuatta \u00f6ng\u00f6r\u00fclen en az \u00fc\u00e7 y\u0131ll\u0131k s\u00fcre boyunca saklar.<\/p>\n<p>Di\u011fer mevzuat h\u00fck\u00fcmlerinden kaynaklanan daha uzun saklama s\u00fcreleri sakl\u0131d\u0131r.<\/p>\n<p>S\u00f6zle\u015fmenin ve sipari\u015fe ait kay\u0131tlar\u0131n saklanmas\u0131nda ki\u015fisel verilerin korunmas\u0131na ili\u015fkin y\u00fck\u00fcml\u00fcl\u00fckler dikkate al\u0131n\u0131r.<\/p>\n<p>ALICI&#8217;n\u0131n kendisine sunulan elektronik s\u00f6zle\u015fme ve sipari\u015f belgelerini saklama hakk\u0131 bulunmaktad\u0131r.<\/p>\n<p><strong>MADDE 24 \u2013 S\u00d6ZLE\u015eMEN\u0130N B\u00dcT\u00dcNL\u00dc\u011e\u00dc<\/strong><\/p>\n<p>A\u015fa\u011f\u0131daki belgeler, uygulanabilir olduklar\u0131 \u00f6l\u00e7\u00fcde ve s\u00f6zle\u015fme kurulmadan \u00f6nce t\u00fcketiciye usul\u00fcne uygun \u015fekilde sunulmalar\u0131 \u015fart\u0131yla i\u015fbu S\u00f6zle\u015fmeyle birlikte de\u011ferlendirilir:<\/p>\n<ol>\n<li>Sipari\u015f \u00d6zeti ve \u00dcr\u00fcn Bilgileri.<\/li>\n<li>\u00d6n Bilgilendirme Formu.<\/li>\n<li>\u0130ptal ve \u0130ade Ko\u015fullar\u0131.<\/li>\n<li>Geri \u00d6deme ve \u0130ade Politikas\u0131.<\/li>\n<li>Gizlilik Politikas\u0131 ve KVKK Ayd\u0131nlatma Metni.<\/li>\n<li>\u00c7erez Politikas\u0131.<\/li>\n<\/ol>\n<p>KVKK Ayd\u0131nlatma Metni ve \u00c7erez Politikas\u0131, ki\u015fisel verilerin i\u015flenmesine ili\u015fkin bilgilendirme belgeleridir; kendili\u011finden a\u00e7\u0131k r\u0131za veya s\u00f6zle\u015fmesel \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc olu\u015fturmazlar.<\/p>\n<p>\u0130lgili belgeler aras\u0131nda \u00e7eli\u015fki olmas\u0131 halinde t\u00fcketicilerin emredici mevzuattan do\u011fan haklar\u0131 esas al\u0131n\u0131r.<\/p>\n<p><strong>MADDE 25 \u2013 Y\u00dcR\u00dcRL\u00dcK VE S\u00d6ZLE\u015eMEN\u0130N ONAYLANMASI<\/strong><\/p>\n<p>\u0130\u015fbu S\u00f6zle\u015fme, ALICI&#8217;ya gerekli \u00f6n bilgilendirmenin yap\u0131lmas\u0131 ve teyit edilmesi ile sipari\u015fin \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc do\u011furdu\u011fu a\u00e7\u0131k\u00e7a g\u00f6sterilerek gerekli sipari\u015f onay\u0131n\u0131n al\u0131nmas\u0131 \u00fczerine, y\u00fcr\u00fcrl\u00fckteki mevzuatta aranan \u015fartlara uygun \u015fekilde elektronik ortamda kurulur.<\/p>\n<p>Sipari\u015fe ili\u015fkin \u00fcr\u00fcn, miktar, toplam tutar, \u00f6deme y\u00f6ntemi ve teslimat bilgileri, onaylanan sipari\u015f kayd\u0131yla birlikte s\u00f6zle\u015fmenin ayr\u0131lmaz par\u00e7as\u0131n\u0131 olu\u015fturur.<\/p>\n<p>\u0130\u015fbu S\u00f6zle\u015fme toplam 25 maddeden ve bir \u00f6rnek cayma bildirim formundan olu\u015fmaktad\u0131r.<\/p>\n<p>Taraflar\u0131n emredici mevzuattan kaynaklanan hak ve y\u00fck\u00fcml\u00fcl\u00fckleri sakl\u0131d\u0131r.<\/p>\n<p><strong>EK-1 \u2013 \u00d6RNEK CAYMA B\u0130LD\u0130R\u0130M FORMU<\/strong><\/p>\n<p><strong>NEFESTEA \u2013 CAYMA HAKKI B\u0130LD\u0130R\u0130M\u0130<\/strong><\/p>\n<p>SATICI: [Resm\u00ee ticari unvan]<\/p>\n<p>Adres: [\u0130ade \/ bildirim adresi]<\/p>\n<p>E-posta: [Cayma ba\u015fvuru e-postas\u0131]<\/p>\n<p>A\u015fa\u011f\u0131da belirtilen \u00fcr\u00fcn veya \u00fcr\u00fcnlere ili\u015fkin mesafeli sat\u0131\u015f s\u00f6zle\u015fmesinden cayma hakk\u0131m\u0131 kulland\u0131\u011f\u0131m\u0131 bildiririm.<\/p>\n<p>Sipari\u015f Numaras\u0131: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Sipari\u015f Tarihi: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Teslim Tarihi: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>\u00dcr\u00fcn Ad\u0131: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>\u00dcr\u00fcn Miktar\u0131: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>T\u00fcketicinin Ad\u0131 Soyad\u0131: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>T\u00fcketicinin Adresi: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>Bildirim Tarihi: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p>\u0130mza: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n<p><strong><em>Not: Elektronik ortamda g\u00f6nderilen cayma bildirimlerinde fiziki imza zorunlu de\u011fildir. T\u00fcketici, bu formu kullanmak yerine a\u00e7\u0131k bir cayma beyan\u0131n\u0131 da sat\u0131c\u0131ya iletebilir.<\/em><\/strong><\/p>\n<p><strong>NEFESTEA &#8211; NEFES\u0130N\u0130Z KADAR DE\u011eERL\u0130<\/strong><\/p>\n<p><em>G\u00fcvenilir al\u0131\u015fveri\u015f, kaliteli \u00fcr\u00fcn ve \u015feffaf ticaret anlay\u0131\u015f\u0131yla m\u00fc\u015fterilerimizin yan\u0131nday\u0131z.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>NEFESTEA Nefesiniz Kadar De\u011ferli Belge Kodu: NFT-MSS-001 Versiyon: 1.0 Haz\u0131rlanma Tarihi: 09.10.2026 Y\u00fcr\u00fcrl\u00fck Tarihi: [Yay\u0131mlanma tarihi] \u0130nternet Sitesi: www.nefestea.com.tr MADDE 1 \u2013 TARAFLAR \u0130\u015fbu\u2026<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with 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